Best Rate Guarantee

Advantages of Direct Booking

WHY SHOULD YOU BOOK DIRECTLY WITH US?

We always have more competitive rates and with these benefits that you will not find on any other page

2x1 in breakfast, US$10 credit for spa services, coupons for meals at Los Moros, early check in, late check out and much more

  • 2x1 breakfasts, you pay for one and two people have breakfast
  • US$10 credit for Ceiba Spa services
  • Discount coupon available for purchase: you pay Q125 and can spend Q200 at Restaurant Los Moros
  • A welcome cocktail per person, you can have it at check-in or choose from the options that are presented to you in our El Conquistador Bar when presenting the voucher that will be delivered at the Reception
  • Early check in and late check out, subject to availability
  • Flexible cancellation policies; you can cancel up to 24 hours before arrival to avoid a penalty of 1 night
  • Book now and pay on arrival; the entire stay will be charged on the day of arrival at the hotel. If you wish, you can pay in advance; please contact us at ventasantigua@portahotels.com with your name and confirmation number and we will be more than happy to provide you with a different payment option
  • Best rate guarantee. You will always find the lowest rate on our website. Did you find it further down somewhere else? We honor it!
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If you find a better rate on any other website within 24 hours of booking, please let us know and we will match it. * Restrictions apply


* Restrictions. This warranty does not apply in the following cases:

  • Screenshots that have been modified will not be accepted
  • Rates on "opaque" pages where the selected hotel is not known until the reservation is made
  • Package rates that include flights, car rental or other additional services
  • Non-public rates negotiated with corporations, travel agencies, groups and associations
  • Rates that are not offered publicly, such as: membership rate, prepaid rates, wholesale agencies, vouchers, e-vouchers, groups, or other negotiated rates
  • Reservations made 24 hours before check in
  • Rate disparity due to exchange rate fluctuation